What is the ordering process?
1. Choose and customize your sex doll
Please feel free to ask us any questions here.
2. Payment process
We offer the following payment methods for your doll:
Credit and debit cards
PayPal
PayPal Express Visa and MasterCard
Installment/multi-card payment (no interest, no hidden charges)
3. Production
Depending on the brand you choose, it takes 1-3 weeks to produce a sex doll.
Step 4 Confirm
Before arranging the shipment, we will show you a picture of your sex doll for confirmation.
5. Transportation and customs
After your doll is shipped, we will send the tracking number to your email address within 3-4 days. Delivery takes 7-12 business days. In some countries, import duties may be payable upon delivery. Import taxes are usually $100 to $200 and up, depending on the doll. You are responsible for import duties and charges. Find out more about our shipping guide here.
6. Delivery and comments
When you receive a sex doll, you need to take good care of your sex doll during use and handling. Learn more about cleaning and maintenance of sex dolls here! If your sex doll has any defects when it is received and is not used in any way, we can arrange to return the doll as long as you notify us within 24 hours of receiving the doll. Read our return policy here. If you are satisfied with our services and products, please send us your review.
What are our shipping options?
Our shipping partners are UPS and FedEx. We use them to speed up shipping and ensure safe delivery.
dipterocarp.shop Where to ship
All sex dolls are available for free shipping via UPS and FedEx. Free shipping worldwide! However, due to import laws, we do not ship to the following destinations: Islamic countries, India, Africa or Brazil.
Area estimated time of delivery
USA 7-12 working days
Canada 7-12 working days
Australia 7-12 working days
Europe 7-12 working days
How do I track your order
All dolls customized on the Qiwa company website are shipped directly from our factory in China. Stock is shipped from US or European warehouses, depending on the corresponding country distance. After your doll is shipped, we will send the tracking number to your email address.
Track your order as follows:
International Express – fedex: https://www.fedex.com
International Express – UPS: https://www.ups.com
We aim to provide the most efficient solution, if you have any questions, please email us at [email protected].
In order to solve your customs clearance trouble, we will charter a plane to send your package to the United States. Please note that no tracking information will be updated until customs clearance is complete. It takes approximately 5-8 working days to arrive in your country and clear customs. Please be patient.
After your package is completed customs clearance, we will deliver your package to FedEx, and FedEx will deliver it for you. In addition, FedEx will update the tracking information of your package. Pay close attention to the tracking information of the package before delivery in case of problems (e.g., tracking suspension, item loss, etc.).
Duties and taxes
In some countries, import duties may be payable upon delivery. It usually ranges from $100 to $150, depending on the doll. The buyer is responsible for import duties and fees. We will help you along the way. So, you don’t have to worry too much, relax, it’s not a big deal. (Note * : U.S. customers do not have to pay any import taxes and fees.)
Here are some of the European countries that do not pay tariffs: the United Kingdom, the Netherlands, Germany, France, Belgium, Luxembourg, Poland, Slovenia, Slovakia, the Czech Republic, Croatia, Finland, Sweden, Denmark, Austria, Bulgaria, Estonia, Latvia, Lithuania, Hungary, Greece, Portugal, Italy and Spain.
For customers in Canada (CAN), Norway (NOR), Australia (AUS), South Africa (SA) and certain other countries, we are happy to share up to 50% of the tariff costs (up to $150) with you. We will also be responsible for communicating with customs to make the whole process hassle-free. Typically, additional costs total about $150, and in most cases we can provide you with an estimate before you make a purchase.
βWhat if your order does not arrive at the expected time?
Based on our years of sales experience, if a parcel is improperly transferred and delivery takes more than 12 working days (excluding customs clearance time), please contact us for details: [email protected]
Careful packing
The doll will be packed in a plain cardboard box. There is no label on the box to show the contents. No one knows what’s in there.
Reviews
There are no reviews yet.